Upon graduation, learners will be able to:

• Outline the typical responsibilities of a medical office assistant.

• Describe the personal and professional ethics required for success in this profession.

• Describe how a medical front office is typically managed, focusing on administrative processes and procedures.

• Explain the procedures to follow to create and maintain accurate medical documentation

• Using standard medical terminology, explain the structures of key functions in the human body

• Identify and describe the medical office assistant’s role in standard patient interactions in the medical office, including in-office diagnostic tests and procedures, specimen sampling, medication administration, and the preparation of patients for examination.

• Describe universal precautions and explain how to maintain a safe environment in the medical office, even during emergency situations.

Program Overview:

In this program, you will:

• Master Medical Terminology: Build a strong foundation in medical language and structures of key functions in the human body to effectively communicate within the healthcare environment.
• Develop Administrative Proficiency: Learn critical administrative tasks such as patient communication, appointment scheduling, and medical billing to support healthcare professionals efficiently.
• Gain Hands-On Experience with Med Access EMR: Receive training on Med Access EMR, a widely used electronic medical record system in Canadian healthcare settings. This web-based platform offers robust reporting, task management, and remote access capabilities, enhancing your technical competencies and preparing you for real-world applications.