Dental Office Administration Certificate

Dental Office Administration Certificate

Dental Office Administrators are highly valued employees responsible for coordinating all aspects of a dental visit. Learn the skills required to efficiently handle the day-to-day operation of a dental office: appointment scheduling, patient and insurance billing, dental records upkeep and the maintenance of all systems crucial to the success of the dental practice.

Participants must be at least 19 years old to register, attend all sessions, and pass all quizzes with a satisfactory mark in order to receive a certificate of completion. This is a non-credit course (cannot be applied towards the completion of a degree).

Admission Requirements

At least 18 years of age. Evidence of IELTS 5.5 or equivalent (CLB 6, Duolingo 85-90); [evidence can include an IELTS evaluation, or similar testing assessment to the level which can be closely deemed as equivalence (ie TOEFL IBT)] or the student can take the College’s language proficiency exam. See college policies for related information.

Career Opportunities

• Clerical staff in the dental public health department
• Customer service representative in the dental office or insurance company
• Dental office administrator
• Receptionist

Learning Objectives/Outcomes

• Set up office systems.
• Organize and coordinate appointments.
• Maintain and manage patient records.
• Employ correct methods of processing insurance claims.
• Computer skills.
• Dental Office Procedure.
• Treatment and Payment plans.

These goals will be achieved through the courses that prepare graduates to meet general learning outcomes for the program.

Fees: