Urgent Help
Emergency and Crisis Resources
If you or someone around you requires urgent assistance, use the appropriate emergency resource below.
Call 911 for Emergencies
For an immediate emergency requiring police, fire, or ambulance assistance, call 911.
On-Campus Emergency
If you’re on campus and need first aid assistance, campus security support, or need to report an incident, call 778-882-4087.
Crisis Intervention & Suicide Prevention
The following crisis and information lines are open seven days a week during the times listed. All lines accept calls from anywhere in the Lower Mainland.
Crisis and Suicide Prevention Lines
BC Suicide Prevention and Intervention Line
1-800-784-2433 · 24 hours/day
Greater Vancouver
604-872-3311 · 24 hours/day
Fraser Health Crisis Line
604-951-8855 or 1-877-820-7444 · 24 hours/day
Tri-Cities
604-540-2221 · 24 hours/day
Richmond
604-279-7070 · 9:00 am to midnight
Trans Lifeline
877-330-6366 · 8:00 am to 2:00 am
Hope for Wellness Helpline
1-855-242-3310 · Indigenous People in Canada · 24/7
Community Services
Alcohol and Drug Information and Referral Service
Lower Mainland: 604-660-9382, 24 hours/day. Outside Lower Mainland: 1-800-663-1441, 24 hours/day.
View ResourceCrime and Violence
Crisis support and information regarding family violence, sexual violence, and other crimes. Province-wide: 1-800-563-0808, 24 hours/day.
View ResourceFirst Nations and Inuit Hope for Wellness Line
Nationwide: 1-855-242-3310. Available 24 hours/day.
View ResourceSALAL Sexual Violence Support
National toll-free: 1-877-392-7583. Lower Mainland: 604-255-6344. Both available 24 hours/day.
View ResourceSexual Assault Service
BC Women’s Hospital: 604-875-2881, Monday to Friday, 9:00 am to 5:00 pm. Vancouver General Hospital Emergency Department: 604-875-4995, 24 hours/day.
View ResourceSpousal Abuse / Family Violence Transition Houses
Vancouver: 604-872-7774. Burnaby: 604-298-3454. Richmond: 604-270-4911. North Vancouver: 604-987-3374. All available 24 hours/day.
Critical Incidents
Critical incidents are events that may cause physical or emotional distress, potentially impacting daily functioning immediately or even days, weeks, or months afterward. Any member of the DEACC community who experiences or witnesses a critical incident should report it as soon as possible to an instructor, director, or administrative manager.