Hospitality Management Diploma
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Certificate Program
AI In Healthcare
Practical Skills for a Smarter, More Efficient Healthcare Future
Information
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Program Description
The AI in Healthcare Certificate prepares healthcare professionals, administrative staff, and students to effectively use Artificial Intelligence technologies in modern healthcare environments. Students will learn how AI supports patient care, medical administration, clinical decision-making, medical documentation, healthcare operations, and patient engagement while understanding ethical, legal, and privacy considerations.
The program emphasizes practical application of AI tools currently used in healthcare settings rather than software development or programming.
Program Requirements
A Canadian Secondary School Diploma or equivalent.
Applicants must demonstrate English proficiency through with prior education in English at grade 10 level or higher or through an English language assessment (IELTS 5.5 or equivalent)
A Canadian Secondary School Diploma or equivalent.
- IELTS (Academic): 5.5+
- TOEIC: 85
- TOEFL iBT: 46-59
- TOEFL PBT: 310
- CELPIP: 6
- Duolingo: 85-90
- Eiken: Pre-1
- Cambridge: FCE+
- CEFR (ie tracktest): B2
- PTE: 43-50
- Accuplacer: 235
- DEA College test: 6.0+
Note: Students may be required to provide additional information/ documentation. For example, a copy of government issued identification; acknowledgement of student handbook/ polices; international students require evidence of a valid study permit.
Required Resources
See course outlines.
- Students should have access to:
- Laptop or desktop computer
- Reliable internet connection
- Microsoft Office or Google Workspace
- Access to approved AI tools (e.g., ChatGPT, Microsoft Copilot, Google Gemini)
Equipment required for this Program
Student must have access to a computer (no older than 4 years), webcam, headphones, good broadband.
Program Duration
This is a full-time or part time program, delivered in class or online/blended
40 Hours
Delivery Options:
Option 1: Classroom / Instructor led
Option2: Online delivery / Blended Instructor led
Career Opportunities
The program may benefit:
- Healthcare professionals seeking to develop practical AI skills
- Medical office and healthcare administrative personnel
- Clinic and healthcare support staff
- Individuals currently studying healthcare or healthcare administration
- Other individuals seeking introductory knowledge of the application of AI within healthcare environments
Classroom Delivery
- Lectures
- Group work
- Discussions
- Case studies
- Directed assignments
- Readings followed by participation in the form of discussion, response to others’ questions and comments, response to instructor’s questions and comments, analyzing and giving feedback
- Viewing and critiquing/assessment of assigned multi-media/video
The instructor will direct students
Online Delivery
Courses are offered through distance education (online) The education delivery for the program utilizes a range of methods.
Lectures; Group work (as applicable); Discussions; case studies; directed assignments
Course delivery may include Asynchronous instruction:
- Pre-recorded lectures
- Microsoft PowerPoint presentations with or without voice-over
- Forums and discussion boards
- Email communication
- Google Drive and similar collaborative tools
And synchronous instruction:
- Streaming video platforms
- Live online interactions with the instructor, individually or course-wide
- Web conferencing
- Telephone availability
- Virtual office hours
- Email communication
The instructor will direct students.
Program learning Objectives/Outcomes
Upon successful completion students will be able to:
- Explain the fundamentals of Artificial Intelligence and Machine Learning.
- Identify current AI applications in healthcare.
- Use AI tools to improve administrative efficiency.
- Create professional medical documentation using AI assistance.
- Apply AI to scheduling, communication, and workflow optimization.
- Recognize AI limitations and avoid common errors.
- Protect patient privacy while using AI.
- Understand Canadian healthcare privacy legislation.
- Evaluate AI-generated information for accuracy.
- Use AI ethically within professional healthcare practice.
Course Evaluation
Formative assessments are used throughout the courses (online discussions, quizzes, related activities).
Assessment criteria / completion requirements:
Assessment methods include but are not limited to: Assignments, projects, essays, student demonstrations, book exams and participation.
All grades for course work including the final grade will be given in percentages. The official transcript will reflect percentage. A successful pass for the course is 65%.
Course Evaluation (general guide)
| Method | Method |
|---|---|
| Assignment / quiz's (s) | 25% |
| Practical Exercises | 30% |
| Participation | 10% |
| Final Project | 35% |
Tuition and Fees
| Total | $1,690 CAD |
|---|
Attendance Expectations
Classroom delivery – clock hours are tracked and recorded
Online learning: Attendance for the course is based on evidence of keeping up with the course materials and instructor’s directions, participating in ongoing discussion posts, and submission of all required criteria used for evaluation.
Attendance is tracked two ways – the first is (clock hours) via online attendance (ie zoom) and tracking of engagement/ completion of tasks.
As part of the delivery methodology students are also required to participate in independent learning activities – for example readings with questions, viewing relevant video with assessments and so on. Teachers estimate the number of hours these sorts of activities would take and credit the time to the clock hours. The instructor and administration keep a record.
Dress Expectations
In class: Neat and casual. If there are guest speakers or field visits, business casual is required.
Online – Not applicable.
General Outline
Each course is 5 hours
- What is AI?
- History of AI
- Machine Learning
- Deep Learning
- Generative AI
- Current healthcare trends
- AI myths and limitations
- Clinical Decision Support Systems
- Medical Imaging
- Predictive Analytics
- Virtual Health
- Remote Patient Monitoring
- Wearable Technologies
- AI in Pharmacy
- AI in Laboratories
- AI in Rehabilitation
- Appointment scheduling
- Patient communication
- Medical transcription
- AI note generation
- Email drafting
- Report writing
- Document summarization
- Workflow automation
- Administrative productivity
Practical Activities
- Writing medical emails
- Creating appointment reminders
- Summarizing referrals
Students will practice with AI platforms such as:
- ChatGPT
- Microsoft Copilot
- Google Gemini
- Medical AI Assistants
- Speech-to-text applications
- Clinical documentation tools
Topics
- Prompt writing
- Information verification
- Clinical documentation
- Patient education materials
- Research assistance
Topics
- PHIPA
- PIPA
- PIPEDA
- Patient confidentiality
- Bias in AI
- Responsible AI use
- Human oversight
- Documentation standards
- Professional accountability
Topics
- Workflow redesign
- Quality improvement
- Automation opportunities
- Productivity measurement
- Implementation planning
Capstone
Students redesign a healthcare workflow using AI.
Students complete a practical project demonstrating AI implementation in a healthcare setting.
Examples:
- Family Practice
- Walk-in Clinic
- Pharmacy
- Dental Office
- Medical Office
- Cosmetic Clinic
- Long-Term Care
- Home Care Agency
Course Updating: Contents in this program outline are accurate at the time of publication. Revision and updating are performed on an ongoing basis to ensure the material remains relevant and up to date. PTIB approval will be applied for in the case of required approvals
Text books- substitute text books must meet the learning outcomes.
Policy Statement: The College has policies on Academic Appeals (including appeal of final grade), Student Conduct, Academic Integrity / Plagiarism; and other educational issues. These and other policies are available on the website and the general policy procedural handbook.
Apply Now
Start building the career you deserve.
Enroll today to gain practical industry skills, expand your knowledge, and create new opportunities for your future success.
This program does not require approval by the registrar of the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Advanced Education, Skills & Training.
FAQs
Completing this program does not automatically qualify graduates to work as an Early Childhood Education Assistant in BC. Graduates must first apply to the BC ECE Registry through the equivalency process and obtain certification before working in a licensed childcare facility.
This program is open to both domestic and international students who meet the admission requirements. If you are unsure about your eligibility, please contact our admissions team, and we will be happy to assist you.
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