Urgent Help

Call 911 for emergencies

On-campus emergency

If you’re on campus and need first aid assistance, request campus security support or report an incident call 778-882-4087.

National Suicide Crisis Helpline

Everyone who is living in Canada and experiencing suicidal thoughts can call or text 988. This 24/7 service will connect you with well-trained partners to receive support in English or French. Learn more about the National Suicide Crisis Helpline

Crisis intervention & suicide prevention

The following crisis and information lines are open seven days a week during the
times listed. All the lines will take calls from anywhere in the Lower Mainland.

Community Services

  • Alcohol and drug information and referral service Lower Mainland: 604-660-9382 (24 hours/day) │ Outside Lower Mainland: 1-800-663- 1441 (24 hours/day).
    Alcohol and drug information and referral service
  • Crime and violence Crisis support and information regarding family violence, sexual violence, and all other crimes. Province-wide: 1-800-563-0808 (24 hours/day).
    Crime and violence
  • First Nations and Inuit hope for wellness line Nationwide: 1-855-242-3310 (24 hours/day).
    First Nations and Inuit hope for wellness line
  • SALAL Sexual Violence Support National Toll-free: 1-877-392-7583 (24 hours/day). Lower Mainland: 604-255-6344 (24 hours/day).
    SALAL Sexual Violence Support
  • Sexual assault service BC Women’s Hospital: 604-875-2881 (Monday – Friday, 9:00 am – 5:00 pm) │ Vancouver General Hospital Emergency Department: 604-875-4995 (24 hours/day).
    Sexual assault service
  • Spousal abuse/family violence transition houses Vancouver: 604-872-7774 (24 hours/day). Burnaby: 604-298-3454 (24 hours/day). Richmond: 604-270-4911 (24 hours/day). North Vancouver: 604-987-3374 (24 hours/day).
    Spousal abuse/family violence transition houses

Critical Incidents

Critical incidents are events that may cause physical or emotional distress, potentially impacting daily functioning immediately or even days, weeks, or months afterward. Any member of the DEACC community who experiences or witnesses a critical incident should report it as soon as possible to an instructor, director, or administrative manager.
If immediate action is required or a referral is not possible, individuals may contact DEACC Management directly at 778-882-4087.